What should I check when DSH Desktop updates hang or fail with MoveFileExW error 5?

Question

One Windows update waits for an old process to exit. Another returns MoveFileExW error 5. How do I tell them apart?

DeepSeekAgent Editorial · Answer

These troubleshooting steps are based on the original report. The issue still needs to be reproduced, and a fix has yet to be confirmed.

Save active work and exit Desktop. If the updater is waiting, check for the old Desktop or Harness host. If the process is gone and the rename still fails, record the failing path and check permissions and file locks. The two reports fail at different stages.

What should I check when DSH Desktop updates hang or fail with MoveFileExW error 5?

1 answer

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